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Seagate Authorised Recovery Services


Dr+PC is the authorized Seagate Data Recovery Service Provider across Australia and New Zealand.

Data Recovery is the process of obtaining usable data from inaccessible storage media and corrupted or deleted file sets.

There are 2 types of data failure:
The media has not been physically damaged. A file may have been deleted, reformatted or contaminated with a virus. Generally, in these situations, data is easier to recover as long as the data has not been overwritten by subsequent usage.

PHYSICAL: The media has been damaged or experienced a mechanical/electronic failure. Fire or water damage can result in a physical failure or, in the case of a disk drive, part of the mechanism such as a spindle or head may have failed.

Seagate Recovery Services performs data recovery from:

  • Hard Disc Drives (all brands & interfaces)
  • SSD and Flash Media
  • USB/Firewire Drives
  • Tape Storage (LTO, DLT, AIT, DAT, Travan)
  • RAID (0, 1, 3, 4, 5, 6, 10, etc.)
  • Servers & Virtual Machines (VMware, MS Hyper-V)

How the Recovery Process Works:

  • Drop off the media to any of our service centres and complete the service form.
  • If we can’t recover the data at our center, we securely ship the media to our closest lab.
  • We track the progress of your recovery case. Call us anytime for updates.
  • We email you the recovered directory and file list for confirmation.
  • A new USB hard drive with your recovered data is ready for collection at the center 4-6 business days after confirmation.
  • If there’s no data recovered, there’s no recovery charge.

Pricing - New Zealand:

Please see matrix below for pricing and turnaround times or call 0508 855 911 for more information

Workshop Locations – New Zealand

Dr+PC Workshop Locations
Wellington: 12th Floor, 114 The Terrace, Wellington 6011
Christchurch: 64 Brisbane Street, Sydenham, Christchurch 8013
Auckland: 67 Station Road, Penrose, Auckland 1061
Auckland: 6B Link Drive, Glenfield, Auckland, 0627

DrPC Seagate Service Form - click to download

Phone support
Remote support
Onsite support
Managed services
Additional services
ANZ eGate


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